Confirm the address
Use the verified destination and check for a secure HTTPS connection before entering credentials.
Secure member access
TPower Login & Account Security Guide
Use the TPower login route safely by checking the destination, protecting your password and keeping payment PINs and one-time verification codes private.
Security
Check before every TPower login
Keep every code private
Neither support nor an agent should ask for your password, payment PIN or one-time code.
Use a trusted device
Avoid public devices and networks; if unavoidable, never save the password and always sign out.
Respond to unusual activity
Change your password and contact verified customer service if you notice an unfamiliar login or transaction.
